LYTSENSE Privacy Policy
Last Updated: September 19, 2026
LYTSENSE is operated by CCI MANAGED LIMITED ("we", "us", "our", or "LYTSENSE").
We respect your privacy and are committed to protecting the personal information you provide when using LYTSENSE, including our website, mobile applications, and related services.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.
1. Information We Collect
When you use LYTSENSE, we may collect the following personal information:
- Name
- Email Address
- Phone Number
We may collect this information when you create an account, subscribe to a plan, make a payment, contact us, request support, or otherwise use features that require user identification.
We may also automatically collect certain technical and usage information, including information about your device, browser, operating system, IP address, application usage, and interactions with our website or applications.
2. How We Use Your Information
We may use your information to:
- Create and manage your LYTSENSE account
- Provide LYTSENSE services
- Process subscriptions and payments
- Send transactional and service-related communications
- Send power-status notifications and alerts
- Provide customer support
- Improve the functionality and performance of LYTSENSE
- Understand how users interact with our website and services
- Detect and prevent fraud, abuse, and unauthorized access
- Maintain the security of our services
- Comply with applicable legal and regulatory requirements
- Send promotional communications about LYTSENSE where permitted
We seek to collect and process only information reasonably necessary for these purposes.
3. Analytics
LYTSENSE uses Google Analytics to understand how visitors and users interact with our website and services.
Google Analytics may collect information such as device information, browser information, approximate location derived from IP information, pages or screens viewed, and interactions with the service.
We use analytics information to understand usage patterns, measure the performance of our website and services, identify areas for improvement, and improve the LYTSENSE user experience.
Google Analytics is provided by Google and may process information in accordance with Google's own privacy practices.
4. Emails and Communications
LYTSENSE may send you transactional and service-related communications, including:
- Account notifications
- Payment confirmations
- Security notifications
- Service notifications
- Power-status alerts
- Account-related messages
- Important updates concerning LYTSENSE
We may also send promotional communications about LYTSENSE, including information about new features, services, plans, or offers.
You may opt out of promotional communications at any time using the unsubscribe mechanism provided in the communication or by contacting us at reception@lytsense.ng.
Opting out of promotional communications will not prevent us from sending essential transactional or service-related communications.
5. Payments
LYTSENSE offers paid services and supports payments through third-party payment providers and payment platforms.
Depending on the payment method selected, payments may be processed through:
- Paystack
- Flutterwave
- OPay
- Google Pay
- Apple Pay
When you make a payment, the applicable payment provider may collect and process payment information necessary to authorize and complete the transaction.
LYTSENSE does not use payment information for advertising purposes.
Payment providers and payment platforms may process your information according to their respective privacy policies and terms.
6. Advertising
LYTSENSE does not display third-party advertisements.
We do not sell or rent your personal information to advertisers, and we do not use your personal information to provide targeted third-party advertising.
7. Sharing of Personal Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers where reasonably necessary to operate LYTSENSE, including providers involved in:
- Payment processing
- Email delivery
- Website and application hosting
- Analytics
- Security and fraud prevention
- Customer support
- Infrastructure and technical services
These providers may process personal information as necessary to provide services to us.
We may also disclose information where required by applicable law, regulation, court order, or other lawful governmental request, or where necessary to protect the rights, property, security, or users of LYTSENSE.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no internet-based service can guarantee absolute security. You should also take reasonable measures to protect your account credentials and devices.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain your account, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce our agreements, and comply with applicable legal and regulatory obligations.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
10. Account Deletion
You can delete your LYTSENSE account directly through the LYTSENSE application.
When you request account deletion, we will take reasonable steps to delete or anonymize your personal information, subject to information that we may be required or permitted to retain for legitimate purposes, including legal, regulatory, security, fraud-prevention, accounting, or dispute-resolution purposes.
Deletion of your account may also result in the loss of access to your LYTSENSE account, subscriptions, history, and other associated services or information.
11. Cookies and Similar Technologies
LYTSENSE may use cookies and similar technologies to:
- Operate and secure our website
- Maintain user sessions
- Remember preferences
- Improve website functionality
- Understand how our website is used
- Analyze website performance
Some of these technologies may be provided by third-party services, including Google Analytics.
You may control cookies through your browser or device settings. Disabling certain cookies may affect some functionality of LYTSENSE.
12. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing of your information
- Request restriction of certain processing
- Request portability of your information where applicable
- Withdraw consent where processing is based on consent
- Make a complaint concerning the handling of your personal information
You can also delete your LYTSENSE account directly through the application.
For privacy-related requests or questions, contact us at reception@lytsense.ng.
13. Third-Party Services and Links
LYTSENSE relies on certain third-party services to provide functionality, including payment services, analytics, communications, hosting, and other technical services.
Our website or applications may also contain links to third-party websites or services.
Third-party services operate under their own terms and privacy policies. We encourage you to review their respective privacy policies before providing personal information to them.
14. Children's Privacy
LYTSENSE does not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information inappropriately, please contact us at reception@lytsense.ng.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to LYTSENSE, our services, our data-processing practices, or applicable legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this policy.
Where appropriate, we may provide additional notice of significant changes.
16. Contact Us
For questions, privacy requests, or concerns regarding this Privacy Policy or the handling of your personal information, contact:
CCI MANAGED LIMITED
61, Buari Street
Ogudu, Lagos
Nigeria
Email: reception@lytsense.ng
17. Applicable Data Protection Requirements
LYTSENSE is operated subject to applicable Nigerian data protection and privacy requirements, including the Nigeria Data Protection Act 2023 and applicable regulations, guidance, and requirements issued by the relevant regulatory authorities.